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Mission Statement
The
Quality Improvement Department is dedicated to improving the
quality of healthcare and to promote a collaborative, win-win
culture and recognize the achievements created by individuals
and teams through performance improvement.
Vision: The Quality Improvement
Department will be a national leader and a premier source of
expertise in healthcare quality.
Values:
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Team Work:
We work within the organization sharing knowledge, and skills to
achieve common goals.
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Diversity:
We value differences among people. We believe that a
multi-cultural system adds value to our decisions and direction
as a department.
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Integrity: Honesty and
reliability are key aspects of quality.
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Leadership:
A commitment to empower appropriate staff.
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Communication:
Striving for clear effective communication continuously.
The Quality Department presently
consists of two full-time staff and a part-time secretary.
Message from Head of Quality Improvement
The Quality Program
for the hospital is based on Joint Commission International
Standards and through, Aramco Company, the ten-step model for
performance measure.
The strategic
direction involves assessment, planning and evaluation as
illustrated in the attached flowchart.
The key aspect of
getting the quality message out there is a Quality Improvement
networking system, created to have experts in their field of
work.
In-service
training specifically for these Quality Improvement
representatives is based on the hospital quality program, which
is then disseminated and implemented within their areas.
Occurrence
Variance and Accidents - A hospital-wide system that records all
incidents within the hospital and initiates timely investigation
and preventative action.
Annual Quality Forum creates a
learning environment and the spirit of competition with a QI
poster competition based on the current Quality theme.
Last year was “Teamwork” thru communication for the patient.
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Dr Yasser Ali
Quality Improvement Specialist
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